ICE provides professional Engineering Consultancy Services for commercial and industrial projects throughout Vietnam, ASEAN, and offshoring to Australia, UK, Japan and the USA.
Our Quality Policy aim is to:
- Provide products and services that delight our customers and fulfil their requirements.
- Continually improve our management systems, products and service provision.
- Effectively communicate objectives and manage risk to continually drive improvement.
- Train and brief all staff to fully deploy quality through policies and procedures.
- Assure compliance with relevant legislation, international standards and statutory obligations.
- Work with our stakeholders to deliver operational excellence and continuous improvement through our Zero to Zero strategy.
Our Management ensures this is achieved by:
- Setting and reviewing measurable quality objectives regularly.
- Seeking regular feedback from our customers to improve our services.
- Deploying a quality management system certified to ISO 9001:2015.
- Providing resources and allocating responsibilities and accountabilities effectively.
- Reviewing the effectiveness of the quality management system and driving improvement.
- Ensuring all activities comply with stated methods and our customer’s requirements.
ICE's Quality System is based on both our comprehensive understanding of the construction process, and our own considerable engineering knowledge and experience, and is designed to integrate with other team players on a project-to-project basis.
The structure of our system allows it to be continually improved and modified as we learn from our engineering activities.
The quality of our designs is important to achieve the requirements of our customers, and to meet the safety requirements of the community in which we live.
In providing high quality services, we differentiate our business offerings from others, and ensure the long-term success of our business.
We encourage customers to provide objective feedback in the most appropriate form and format to them.
Indochine Engineering certifies it's committed to providing a high-quality service for all projects in which we participate.